Professional Scrum with User Experience (PSU)

2 full days or 4 half days
£895 – £995 (excl. VAT)
Contact us for private classes
David Spinks
John Coleman

Course description

Professional Scrum with User Experience (PSU)

Professional Scrum with User Experience (PSU) is a hands-on course where students who already have a fundamental understanding of Scrum and some experience using it will learn how to integrate modern UX practices (UX is more than UI) into the way they are working in Scrum and how to work most effectively within Scrum Teams.

Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn’t the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in class.

In the class students will learn UX techniques that work most effectively with Scrum Teams. They will learn practical tools and practices to best work with customers and their feedback to deliver higher value in the customer’s eyes, all without changing Scrum. 

Students will leave the class understanding how to reconcile UX work with Scrum essentials like the Definition of “Done”, Product Backlog ordering and delivering “Done” Increments every Sprint.  They will learn how to handle design work that may extend beyond a single Sprint, continuing to deliver value each and every Sprint using Scrum.

Professional Scrum with User Experience is an excellent training for everyone who works on a product team (engineers, product managers, etc) to learn how to use the Scrum framework and UX techniques to align the whole team, focus on value, and foster collaboration.


It is expected that participants will have a solid understanding of Scrum gained through experience working in Scrum team, or by completing a Professional Scrum class such as’s Professional Scrum Master (PSM).

Certification and Assessment

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience (PSU I) assessment. PSU class participants who attempt the PSU I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.


  • Scrum and UX fundementals
  • Framing work as problems to solve
  • Scrum deep dive
  • Outcomes over output 
  • Managing UX work inside Scrum
  • Focussing on users
  • Forming hypotheses
  • Experimentation

What else is included?

  • Course eBook
  • Membership to the Red Tangerine Slack channel giving access to our alumni community
  • Optional complimentary follow-up session where we discuss any concerns you may have regarding the assessment
  • Further support with your real-world experiences, with an optional, complimentary follow up session
  • Free re-sit of the class if you want a refresher in the future (subject to availability and viability, assessment not included)


The course contents were very well taught and enhanced with additional examples such as real-world stories. The right amount of fun in the course kept it light and ongoing. Highly recommended!

– Pascal Dürsteler, Team Leader

This PSU course was very well run and definitely a great guide to getting the certification. Worked very well even though it was virtual – the tools really allowed us to collaborate.

– Erika Camilleri, Senior Front End Engineer

I enjoyed this class! I’ve gained several valuable insights… And the course proved to be great preparation for the exam since I knew very little about UX beforehand and still passed.

– Jowen Mei, Scrum Master | Coach | Trainer


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