Introduction to Design Thinking

0.5 – 1 day
Contact us for a private workshop
David Spinks
Glaudia Califano
Natasha Hampshire


Design Thinking is a process for creative problem solving with a human-centred approach at it’s core. Design Thinking encourages teams and organisations to focus on the people that they are there to serve, leading to better products, services and processes. It is a non-linear, iterative approach where assumptions are tested, problems redefined with greater clarity, and solutions arrived at quickly with minimal cost. 

Our 1-day workshop introduces the core concepts of Design Thinking along with immersive and interactive exercises that bring Design Thinking to life. In this highly collaborative workshop, you will have hands-on practice, and develop new skills and the confidence to start implementing Design Thinking Techniques immediately.


  • Design Thinking theory

    • Short history
    • The ideology
    • Explanation of the process
  • The steps of Design Thinking, with interactive exercises at each stage

    • Empathise
    • Define
    • Ideate
    • Prototype
    • Test
  • Sample exercises

    • Empathy Mapping
    • Creating a Point of View
    • Forming a problem statement
    • World café
    • 4-step sketch
    • Prototyping and roleplay
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